With a strong foundation in insurance training and account management, Rob began his career as a lead trainer in a call center, preparing employees for their state insurance exams. He later trained customer service agents for a Medicare company before transitioning into account management in 2017. Over the years, he has supported both large and small groups, progressing from assistant to hybrid roles, and in 2024 stepped into his current position as an Account Manager. In this role, he designs and proposes benefits packages, manages renewals and claims, maintains strong carrier relationships, and ensures client satisfaction through proactive account management.
Outside of work, Rob enjoys spending time with his wife and three boys. They love hiking, camping, movie nights, and visiting local parks. A lifelong sports enthusiast, he’s always up for playing or watching a game.